A. Refund Policy
If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days of order date. Customer is responsible for the cost of return shipping.
Damage Due to Freight or Shipping
All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made within 48 hours of receipt. Please contact customer service at email@example.com and provide detailed information for any product damaged during shipping within that time.
B. Shipping & Costs
Please note that when dealing with USPS, First Class shipping will be elevated to Priority Shipping if the package weighs more than 13 ounces. This is an automatic process initiated by The United States Postal Service — we do not have control over this. To confirm this, please refer to the USPS website for further information.
C. Geographic Limitations
The 2018 Farm Bill removed hemp (defined as cannabis containing less than 0.3% THC) from the Controlled Substances Act (CSA). This allows hemp to be grown domestically in the U.S., sold as an agricultural commodity, and used commercially in the manufacturing of products. Hemp-derived products, such as CBD, are now federally legal in the U.S.
Each state may have enacted local laws governing hemp-derived CBD.
Before buying CBD or traveling with it to other states, we recommend that you become aware of any local CBD laws that may affect you.
We do not currently ship products to Idaho, Nebraska, South Dakota & Washington State.
D. Privacy & Cookies Policy
Effective date: January 1, 2021
Qtopix, LLC (“us”, “we”, or “our”) operates the http://www.qtopix.com website (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
E. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
E.1 Types of Data Collected
E.1.1. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
E.1.2 Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
E.1.3 Tracking & Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
E.2 Use of Data
Qtopix uses the collected data for various purposes:
E.3 Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
Qtopix may process your Personal Data because:
E.4 Retention of Data
Qtopix will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
E.5 Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
E.6 Disclosure of Data
E.6.1 Business Transaction
E.6.2 Disclosure for Law Enforcement
Under certain circumstances, Qtopix may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
E.6.3 Legal Requirements
Qtopix may disclose your Personal Data in the good faith belief that such action is necessary to:
E.7 Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
E.8 Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
E.9 Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights.
Qtopix aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
E.10 Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
E.10.3 Behavioral Remarketing
E.10.4 Super Socializer
Our website saves the cookie header in your browser to track which visitors have seen the popup notification and which haven’t. This cookie isn’t related to your personal data or your IP address.
E.10.5 Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
E.10.6 Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
F. FDA Disclaimer
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.